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Shipping & Returns

Shipping & Returns

 

Shipping Policy

 

SlushParts.com.au ships parts to locations within Australia and all over the world using DHL and Australia Post airfreight and in accordance with the OFAC regulations we do not ship to the following countries: Cuba, Iran, North Korea, Libya, Balkans, Cote d’Ivoire, Congo, Iraq, Liberia, Sudan, Syria and Zimbabwe. Customers are responsible for all shipping charges, INCLUDING all return shipping if the need arises. Shipping is NON-REFUNDABLE. ALL INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR PAYING THEIR OWN LOCAL DUTIES, TAXES AND CUSTOM DOCUMENTATION FEES, WHICH ARE NOT COVERED IN THIS SHIPPING COSTS CALCULATED ON THIS SHOPPNIG CART. These costs are billed and payed directly through the carrier. The risk of loss or damage in shipping is governed by terms and claims processing procedures of the carrier.

 

Returns

You may purchase parts from SlushParts.com.au by using any of the following credit cards: VISA, MASTERCARD. WE DO NOT ACCEPT AMERICAN EXPRESS. SlushParts.com.au,reserves the right to change its payment procedures at any time without prior notice to you. Orders placed with incomplete or incorrect information will be subject to 20% re-stocking and shipping charges. Sale of special order items is final and advance payment made towards special order parts is not refundable. Damage in shipping or wrong parts received must be notified within five days of receipt. PARTS CAN NOT BE RETURNED WITHOUT A RETURN AUTHORIZATION CODE from SlushParts.com.au and parts MUST be returned in their original packing complete with related manuals and original materials. No returns will be accepted without obtaining a prior authorization code from SlushParts.com.au. Charge backs through PayPal or other credit card companies will incur in a $30.00 processing fee REGARDLESS of the out come. It there is an issue with your order, please contact us and WE WILL RESOLVE IT!

 

 

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